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KNOX Counter Cannot be Reset on Galaxy S6 or S6 Edge with Root!

For those of you wondering whether the KNOX security flag can be reset or not on the Galaxy S6 with root, it is not possible.  At least not yet but if you are going to root your Samsung Galaxy S6 or S6 Edge, you may want to know that currently there’s no known method to reset the KNOX counter.

What is a KNOX counter?

It is a counter used by Samsung to tell if the user has rooted their phone or not.  Now, most U.S. carriers like AT&T, T-Mobile, Sprint, or Verizon do not check for this (as I have returned many phones for warranty with KNOX counter set) in my personal experience.  But as a rule of thumb, do reflash stock firmware on your S6 or S6 Edge before returning phone for warranty and also DO NOT tell the technical support team that you’ve rooted your phone.  They won’t check it unless you tell them.

As for those of you who live outside U.S. and you deal directly with Samsung service department, you may want to be aware that they do check for KNOX counter and your warranty may be voided if they find out.   Again, if you are not going to Samsung directly, I wouldn’t worry too much about KNOX counter also get insurance if this is the first time you are rooting your Galaxy S6 or S6 Edge.

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Max Lee

Max Lee is the founder of HighOnAndroid.com. Max makes Android tutorials and review videos for people who want to get high on Android over at his YouTube channel and Korean YouTube channel.

4 Responses

  1. Denisha says:

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  2. Sam says:

    Hey Max. I’ve been following you since ny first android -galaxy tab10.1.
    Anyways, other than samsung pay, which will not work with knox tripped, and loss of warranty, is there anything else lost in rooting and flashing a custom rom?

  3. John says:

    Please met us know how to possibly reset knox counter back to 0 vannot use the samsung pay. 🙁

  4. Jose says:

    hi .
    I have a question
    I bought a galaxy s6 at best buy around may and I rooted my phone but it was my first time with an android so I was new to rooting. I had accidently flashed the wrong firmware and I tripped the knox counter and I had to flash my phone with stock firmware. now I want to use samsung pay but I can’t because my knox counter is tripped and I asked best buy to replace my phone but since I’m out of my warrenty they can’t do anything. if I take my phone to samsung do you think they will be able to reset my knox counter so I can use samsung pay?

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